All Systems Operational

Learn365 North Europe Operational
90 days ago
98.8 % uptime
Today
Learn365 United States Operational
90 days ago
98.28 % uptime
Today
Learn365 Japan Operational
90 days ago
98.8 % uptime
Today
Learn365 Australia Operational
90 days ago
98.05 % uptime
Today
Learn365 Canada Operational
90 days ago
98.8 % uptime
Today
Learn365 United Kingdom Operational
90 days ago
98.08 % uptime
Today
Learn365 Germany Operational
90 days ago
98.8 % uptime
Today
Learn365 Switzerland Operational
90 days ago
98.8 % uptime
Today
Learn365 Government Community Cloud Operational
90 days ago
98.4 % uptime
Today
Learn365 Government Community Cloud High Operational
90 days ago
99.18 % uptime
Today
Learn365 for Microsoft Teams Operational
90 days ago
98.74 % uptime
Today
Learn365 Compliance Service Operational
90 days ago
99.74 % uptime
Today
Learn365 Compliance Service Central US Operational
90 days ago
99.74 % uptime
Today
Learn365 Compliance Service North Europe Operational
90 days ago
99.74 % uptime
Today
Learn365 Compliance Service Canada Central Operational
90 days ago
99.74 % uptime
Today
Perform & Engage 365 Operational
90 days ago
99.67 % uptime
Today
Perform & Engage 365 Application Operational
90 days ago
99.67 % uptime
Today
Perform & Engage 365 Web Operational
90 days ago
99.67 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 19, 2025

No incidents reported today.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
Resolved - A customer recently reported two security-related issues affecting access controls and administrative permissions. Upon receiving the report, our team immediately investigated, validated the findings, and deployed fixes for both items. While there is no evidence of misuse, we have taken additional steps to strengthen our security posture, including initiating a new, independent penetration test to ensure comprehensive coverage.

Details of Resolved Issues

1. Access control for storage links

Certain file links were accessible without the expected security measures. This has now been addressed at the resource level, and an update is being deployed to ensure proper access requirements are enforced.

2. Permissions on admin functionality

There was a scenario where users could elevate their permissions if they navigated to a specific page. This has been corrected to prevent unauthorised changes.



If you have further questions or would like more details about the issue, please contact Zensai Support Team.

Dec 12, 14:02 CET
Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025
Resolved - The hotfix that was released has resolved the issue and we have observed enrollments completing.

If you are observing lingering issues with enrollments after 630am UTC please reach out to our Support Team for additional assistance.

Dec 9, 07:30 CET
Monitoring - Our development team has implemented a fix to address the enrollment issues, and we're now monitoring the system closely to ensure stability and full recovery. We appreciate your patience and will provide further updates as needed.
Dec 9, 01:38 CET
Investigating - We are currently investigating an issue with User being enrolled to courses. At this time, individual Users and User Groups are having difficulty being enrolled to courses.
Dec 8, 23:26 CET
Dec 8, 2025
Completed - The scheduled maintenance has been completed.
Dec 8, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 05:00 CET
Scheduled - We’re pleased to announce the upcoming December 8, 2025 release of Zensai!
The roll-out will commence on Monday, December 8, and will be staged across our Regional Data Centers.

The update will start on the following schedule, no downtime is expected, but some performance degradation might occur during the deployment:
Apps Proxy at 5AM CET time
Admin Center at 5AM CET time
SPFX Wrappers at 5AM CET time
North Europe at 6AM CET time
Germany West at 6AM CET time
Switzerland North at 6AM CET time
UK South at 7AM CET time
United States at 7AM CET time
US GCC at 7AM CET time
Central Canada at 8AM CET time
Japan East at 2PM CET time
Australia at 2PM CET time
Teams Learn365 app will be updated after all regions.

Updates coming soon: https://helpcenter.zensai.com/hc/en-us/articles/360018652578-Learn365-release-notes

Dec 5, 16:09 CET
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.