All Systems Operational
Uptime over the past 90 days. View historical uptime.
Learn365 North Europe Operational
90 days ago
99.93 % uptime
Today
Learn365 United States Operational
90 days ago
99.62 % uptime
Today
Learn365 Japan Operational
90 days ago
99.99 % uptime
Today
Learn365 Australia Operational
90 days ago
99.99 % uptime
Today
Learn365 Canada Operational
90 days ago
99.99 % uptime
Today
Learn365 United Kingdom Operational
90 days ago
99.93 % uptime
Today
Learn365 Germany Operational
90 days ago
99.99 % uptime
Today
Learn365 Switzerland Operational
90 days ago
99.93 % uptime
Today
Learn365 Government Community Cloud Operational
90 days ago
100.0 % uptime
Today
Learn365 Government Community Cloud High Operational
90 days ago
100.0 % uptime
Today
Learn365 for Microsoft Teams ? Operational
90 days ago
100.0 % uptime
Today
Learn365 Compliance Service Operational
90 days ago
100.0 % uptime
Today
Learn365 Compliance Service Central US ? Operational
90 days ago
100.0 % uptime
Today
Learn365 Compliance Service North Europe ? Operational
90 days ago
100.0 % uptime
Today
Learn365 Compliance Service Canada Central ? Operational
90 days ago
100.0 % uptime
Today
Perform & Engage 365 Operational
90 days ago
100.0 % uptime
Today
Perform & Engage 365 Application Operational
90 days ago
100.0 % uptime
Today
Perform & Engage 365 Web Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 15, 2024

No incidents reported today.

Oct 14, 2024
Zensai October, 2024 Release
Completed - The scheduled maintenance has been completed.
Oct 14, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 05:00 CEST
Scheduled - We’re pleased to announce the upcoming October 14, 2024 release of Zensai!
The roll-out will commence Monday, October 14, and will be staged across our Regional Data Centers.

The update will start on the following schedule, no downtime is expected, but some performance degradation might occur during the deployment:
Apps Proxy at 5AM CET time
North Europe at 6AM CET time
Germany West at 6AM CET time
Switzerland North at 6AM CET time
UK South at 7AM CET time
United States at 7AM CET time
Central Canada at 8AM CET time
Japan East at 2PM CET time
Australia at 2PM CET time
Teams LMS365 app will be updated after all regions.
Oct 10, 12:01 CEST
Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Course Catalog creation issue
Resolved - We can verify that the issue has been successfully resolved.

We may still mention that owners of tenants where Learn 365 was installed from September 20th to October 2nd need to use the workaround: https://helpcenter.zensai.com/hc/en-us/articles/21849819678877--We-encountered-an-issue-while-creating-catalog-Try-again-or-contact-support-when-creating-a-course-catalog

Thank you for your patience and please let us know if you see any further issues:
https://helpcenter.zensai.com/hc/en-us/articles/14197648878237-How-to-contact-Zensai-Product-Support
Oct 3, 09:15 CEST
Update - We would like to inform you of an important update regarding SharePoint Add-ins and new tenant setups in Microsoft 365.

Issue Summary: As of September 20, 2024, newly installed Learn365 tenants may experience difficulties with creating course catalogs due to the recent retirement of SharePoint Add-ins in Microsoft 365, which Microsoft initially announced for November 2024. This issue affects any new tenant who installs Learn365 after the aforementioned date.

Workaround: To address this issue, we recommend that your global admin runs the following PowerShell script immediately after the installation of Learn365:

Set-ExecutionPolicy -ExecutionPolicy RemoteSigned
Install-Module -Name Microsoft.Graph
New-MgServicePrincipal -AppId f0f74104-da78-4591-a616-9949e9836b40

This will allow your system to bypass the issue and enable course catalog creation.

We were preparing for the official change in November and are currently testing a new solution. Our goal was to include it in the October release.

Next Steps:
We recommend using the PowerShell script as a temporary solution.
We will provide further updates on our progress and any potential hotfixes.
We understand the inconvenience this may cause and are working hard to provide a long-term solution. In the meantime, feel free to reach out to our support team for any assistance you may need: https://helpcenter.zensai.com/hc/en-us/articles/14197648878237-How-to-contact-Zensai-Product-Support
Sep 30, 11:20 CEST
Identified - We are actively addressing the issue that new customers face when trying to create a course catalog. The problem has been reported to Microsoft, and we are currently awaiting further updates from them.

For additional details on the workaround, please contact the support team
https://helpcenter.zensai.com/hc/en-us/articles/14197648878237-How-to-contact-Zensai-Product-Support
Sep 25, 13:36 CEST
Update - Our team is actively working to fix the issue affecting new customers who encounter an error when creating a course catalog. We have reported the problem to Microsoft and are awaiting further information from them.

For more details about the workaround, please reach out to the support team.
https://helpcenter.zensai.com/hc/en-us/articles/14197648878237-How-to-contact-Zensai-Product-Support
Sep 25, 11:11 CEST
Update - We’re continuing to investigate the cause of issue that has started from 20/09/2024 and that is affecting only the customers that have installed the Learn365 application after this date, we will continue to provide updates as the investigation conducted.
Sep 24, 14:25 CEST
Investigating - We are currently aware of an issue that is encountered by customers on multiple regions receiving an error when attempting to create a course catalog.
We are working to understand the cause of this and will keep you updated as we find out more.
Sep 24, 13:58 CEST
Issue with Course Homepage webpart displaying properly
Resolved - We have found a solution to this issue.
Oct 3, 00:06 CEST
Update - We are continuing to investigate this issue.
Oct 2, 21:10 CEST
Investigating - We are aware of an issue with the Course Homepage web part not displaying properly on a course homepage within Government Cloud tenants. We are working to identify the root cause of this issue and will resolve it as soon as possible.
Oct 2, 19:45 CEST
Oct 2, 2024
Oct 1, 2024

No incidents reported.

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