We are pleased to inform you that the issue impacting access to Perform&Engage 365 and the Compliance Service due to the Azure Front Door outage has been fully resolved. This aligns with Microsoft's confirmation that the underlying outage has been mitigated, with all affected services recovering completely. Our monitoring confirms that Perform&Engage 365 and the Compliance Service are now operating normally, with no further disruptions observed. We sincerely apologize for any inconvenience this may have caused to your daily operations and appreciate your patience during this time. If you encounter any lingering issues, please reach out to our support team.
Current Status: Azure customers using Azure Front Door (AFD) should see consistent availability with slightly higher latencies decreasing as we continue to recover additional resources.
Posted Oct 09, 2025 - 16:07 CEST
Update
Compliance Service is also affected by the Azure Front Door issue. Document conversion and deployment may be delayed while the Microsoft services are degraded.
Posted Oct 09, 2025 - 14:38 CEST
Identified
We are currently experiencing issues with Perform&Engage 365 access as a result of the ongoing Azure Front Door outage reported by Microsoft (https://azure.status.microsoft/en-us/status). Some users may encounter degraded performance or difficulties loading pages. We are closely monitoring the situation and will provide updates as soon as more information becomes available. Thank you for your patience and understanding.
Posted Oct 09, 2025 - 12:19 CEST
This incident affected: Learn365 Compliance Service (Learn365 Compliance Service Central US, Learn365 Compliance Service North Europe, Learn365 Compliance Service Canada Central) and Perform & Engage 365 (Perform & Engage 365 Application, Perform & Engage 365 Web).