The fix has been deployed to production, and the issue should now be resolved.
If you still experience any problems, please try clearing your browser cache and cookies or opening the page in an incognito/private browser window.
If you have any further questions or continue to experience issues, please contact our Support team.
Posted May 13, 2026 - 15:21 CEST
Update
We are continuing to work on a fix for this issue.
Posted May 13, 2026 - 13:04 CEST
Identified
We have identified the cause of an issue where course pages and course flyouts may fail to load in the new UI for customers whose subscription plan does not include the Skills service.
Our team is currently working on a fix. In the meantime, the old UI is not affected and can be used as a temporary workaround.
We will provide an update as soon as the fix is available.
Posted May 13, 2026 - 13:02 CEST
This incident affected: Learn365 North Europe, Learn365 United States, Learn365 Japan, Learn365 Australia, Learn365 Canada, Learn365 United Kingdom, Learn365 Germany, Learn365 Switzerland, and Learn365 for Microsoft Teams.