Courses Reporting Successful Completion but Remaining In-Progress

Incident Report for ZENSAI

Identified

We are currently experiencing an issue with course completions, mostly regarding courses with SCORM packages, where the package/course will be completed, but the course will remain as In-Progress with a 100% completion percentage. The issue has been identified and a hotfix will be released.
Posted Sep 04, 2026 - 17:49 CEST
This incident affects: Learn365 North Europe, Learn365 United States, Learn365 Japan, Learn365 Australia, Learn365 Canada, Learn365 United Kingdom, Learn365 Germany, Learn365 Switzerland, Learn365 Government Community Cloud, Learn365 Government Community Cloud High, and Learn365 for Microsoft Teams.